Contact information
Contact Information – Stryde
Last updated: August 31, 2026
For questions about an order, product, shipping, return, refund, payment, or our website, you can contact our customer support team using the information below.
Business Information
Trading name: Stryde
Legal business name: TF Business LLC
Business address:
c/o Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@strydeofficial.co
Website: strydeofficial.co
Customer Support
For general questions or assistance with an order, contact:
To help us respond efficiently, please include when applicable:
- Your full name;
- Order number;
- Email address used for the order;
- A clear description of your request;
- Photos or videos if they are relevant to the issue.
We aim to respond to customer inquiries within 24 to 48 business hours.
Returns and Refunds
For return, exchange, cancellation, or refund requests, please contact us before sending any item back:
Return eligibility and refund conditions are explained in our Return & Refund Policy.
Please do not send returns to our business address unless our customer support team specifically instructs you to do so.
Shipping and Delivery
For questions about:
- Order status;
- Shipping;
- Tracking;
- Delivery delays;
- Lost packages;
- Damaged shipments;
please contact:
Our applicable delivery estimates and shipping conditions are available in our Shipping Policy.
Damaged, Defective, or Incorrect Orders
If you receive a product that is damaged, defective, incomplete, or different from what you ordered, please contact us at:
Please include your order number and, where reasonably necessary, clear photos or videos showing the issue.
Privacy Requests
For questions about how we collect or process personal information, or to submit a privacy-related request, contact:
Additional information is available in our Privacy Policy.
Complaints
If you have a complaint regarding an order or our services, please contact us first so that we can review the issue and attempt to resolve it:
Please provide your order number and a clear description of the problem where applicable.
Legal and Business Details
The website strydeofficial.co is operated under the trading name Stryde by:
TF Business LLC
c/o Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@strydeofficial.co
Website: strydeofficial.co