Privacy policy
Privacy Policy – Stryde
Last updated: August 31, 2026
This Privacy Policy describes how Stryde, operated by TF Business LLC (“Stryde,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from strydeofficial.co, or otherwise communicate with us.
By using our website or services, you acknowledge that your personal information may be handled as described in this Privacy Policy.
Business Information
Stryde
Operated by TF Business LLC
c/o Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@strydeofficial.co
Website: strydeofficial.co
1. Personal Information We Collect
The personal information we collect depends on how you interact with our website and services.
We may collect the following categories of information.
Contact Information
This may include:
- Name;
- Email address;
- Billing address;
- Shipping address.
Order and Transaction Information
This may include:
- Products purchased;
- Order number;
- Order history;
- Returns and refunds;
- Shipping and delivery information;
- Transaction status.
Payment information is generally processed by our payment service providers, such as Shopify Payments or other payment processors available at checkout.
We do not necessarily receive or store your complete payment card details.
Account Information
If customer accounts are available, we may collect:
- Account login information;
- Account preferences;
- Saved addresses;
- Order history;
- Other information associated with your customer account.
Customer Support Information
When you contact us, we may collect information including:
- Your name;
- Email address;
- Order number;
- Messages you send us;
- Photos or videos submitted regarding an order;
- Other information needed to address your request.
Device and Usage Information
When you use our website, certain information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Date and time of visits;
- Website interactions;
- Referring website;
- Shopping cart activity;
- Cookie and similar technology information.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you;
- Automatically when you use our website;
- From Shopify;
- From payment processors;
- From shipping and fulfillment providers;
- From analytics providers;
- From advertising and marketing partners;
- From fraud prevention and security providers;
- From other service providers that assist us in operating our business.
3. How We Use Personal Information
We may use your personal information to:
- Process and fulfill orders;
- Process payments;
- Provide shipping and delivery services;
- Send order confirmations and shipping updates;
- Manage returns, refunds, and exchanges;
- Provide customer support;
- Maintain customer accounts;
- Detect and prevent fraud;
- Protect our website and customers;
- Improve our products and services;
- Analyze website performance;
- Understand how customers use our website;
- Personalize certain website experiences;
- Provide advertising or marketing where legally permitted;
- Comply with legal, regulatory, tax, accounting, and financial obligations;
- Establish, exercise, or defend legal claims.
We will not use personal information for materially different purposes without providing any notice or obtaining consent where required by applicable law.
4. Legal Bases for Processing – United Kingdom
Where the UK GDPR applies, we process personal information only when we have an appropriate legal basis.
Depending on the circumstances, these bases may include:
Performance of a Contract
We process information when necessary to:
- Process your order;
- Receive payment;
- Deliver your products;
- Manage returns or refunds;
- Provide customer service relating to your purchase.
Legitimate Interests
We may process information where reasonably necessary for legitimate business purposes, such as:
- Preventing fraud;
- Protecting our website;
- Improving our services;
- Understanding business performance;
- Providing appropriate customer support.
We consider your rights and interests when relying on legitimate interests.
Legal Obligations
We may process personal information when required to comply with:
- Tax obligations;
- Accounting requirements;
- Regulatory requirements;
- Valid legal requests;
- Other applicable laws.
Consent
Where required, we may rely on your consent for activities such as:
- Certain marketing communications;
- Non-essential cookies;
- Certain advertising technologies.
Where processing relies on consent, you may withdraw that consent at any time.
5. Shopify
Our online store is hosted through Shopify.
Shopify provides the ecommerce infrastructure that allows us to offer products and services through our website.
As part of providing these services, Shopify may process certain personal information relating to:
- Website visitors;
- Customers;
- Orders;
- Transactions;
- Fraud prevention;
- Store functionality.
Shopify may process information in accordance with its own privacy documentation and contractual arrangements with merchants.
6. Payment Processing
Payments may be processed by Shopify Payments or other payment providers made available at checkout.
Payment providers may collect information required to:
- Authorize transactions;
- Process payments;
- Prevent fraud;
- Process refunds;
- Comply with financial and regulatory obligations.
Payment information is transmitted using the systems of the applicable payment provider.
We do not necessarily have access to or store your complete card number.
7. Fulfillment and Shipping Providers
We may share information necessary to fulfill and deliver your order with:
- Warehouses;
- Fulfillment providers;
- Logistics providers;
- Shipping companies;
- Postal services;
- Delivery partners.
This information may include your:
- Name;
- Shipping address;
- Order information;
- Delivery instructions;
- Other information reasonably necessary to complete delivery.
8. Cookies and Similar Technologies
Our website uses or may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Operate our website;
- Maintain your shopping cart;
- Remember preferences;
- Provide security;
- Analyze website activity;
- Measure performance;
- Understand customer behavior;
- Provide or measure advertising where permitted.
Some cookies are necessary for the website to function properly.
Other cookies, including certain analytics and advertising cookies, may require your consent depending on your location.
For visitors in jurisdictions where prior consent is required, non-essential cookies should only be activated in accordance with applicable consent requirements.
You can manage certain privacy and cookie preferences through the options made available on our website or through your browser settings.
The UK ICO emphasizes that businesses should explain their cookie practices and provide appropriate privacy information to users.
9. Advertising and Analytics
We may use advertising, analytics, or measurement services to better understand how customers interact with our website and to measure the effectiveness of our marketing.
Depending on the services we use, these providers may receive information such as:
- IP address;
- Device identifiers;
- Browser information;
- Website activity;
- Products viewed;
- Purchase events;
- Cookie identifiers.
Where applicable law requires consent, these technologies will be used only after obtaining the appropriate consent.
10. Marketing Communications
Where permitted by law, we may send you marketing communications regarding:
- Products;
- Promotions;
- Discounts;
- New releases;
- Other Stryde offers.
Where consent is required, we will send such communications only after receiving appropriate consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.
You may also contact:
Unsubscribing from marketing communications will not prevent us from sending transactional communications necessary to manage your orders.
11. How We Disclose Personal Information
We may disclose personal information to service providers that perform services on our behalf, including providers involved in:
- Ecommerce hosting;
- Payment processing;
- Order fulfillment;
- Shipping;
- Customer support;
- Website hosting;
- Analytics;
- Marketing;
- Advertising;
- Fraud prevention;
- Security;
- Accounting;
- Legal and regulatory compliance.
We may also disclose information when reasonably necessary to:
- Comply with applicable law;
- Respond to lawful government requests;
- Enforce our agreements;
- Protect our rights;
- Protect customers or other individuals;
- Investigate suspected fraud or illegal activity.
12. Sale or Sharing of Personal Information
We do not sell personal information in exchange for money.
However, certain advertising or analytics activities may be legally considered a “sale,” “sharing,” or use for targeted advertising under some United States privacy laws, even where no money is exchanged.
Where applicable law gives you the right to opt out of such activity, we will provide an appropriate method for exercising that right.
Shopify provides customer privacy controls that can include a data-sharing opt-out page depending on the regions in which a merchant operates.
13. United States Privacy Rights
Residents of certain U.S. states may have specific privacy rights under applicable state laws.
Depending on the law and whether it applies to our business, these rights may include:
- The right to know or access personal information;
- The right to request deletion;
- The right to correct inaccurate personal information;
- The right to obtain a portable copy of certain information;
- The right to opt out of certain sales or sharing of personal information;
- The right to opt out of targeted advertising;
- The right to limit certain uses of sensitive personal information;
- The right not to receive unlawful discriminatory treatment for exercising privacy rights.
These rights are subject to applicable exceptions and eligibility requirements.
14. California Privacy Rights
If the California Consumer Privacy Act, as amended (CCPA) applies to our business and you are a California resident, you may have rights including:
- Right to know;
- Right to access;
- Right to request deletion;
- Right to correct inaccurate information;
- Right to opt out of the sale or sharing of personal information;
- Right to limit certain uses of sensitive personal information;
- Right to non-discrimination.
The CCPA applies only when statutory applicability thresholds and other legal requirements are met. California currently identifies rights including access, deletion, correction, opt-out of sale/sharing, and limitations regarding sensitive personal information.
Requests may be submitted to:
We may need to verify your identity before completing certain requests where verification is required or permitted by law.
Authorized agents may submit requests where applicable law permits.
15. Global Privacy Control
Where legally required, we will recognize supported browser-based privacy preference signals, such as Global Privacy Control (GPC), as requests to opt out of applicable sale or sharing activities.
California recognizes GPC as a method consumers may use to communicate certain opt-out preferences.
16. UK Privacy Rights
If the UK GDPR applies to the processing of your personal information, you may have rights including:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to object to certain processing;
- Right to data portability;
- Rights relating to certain automated decision-making;
- Right to withdraw consent where consent is the legal basis for processing.
These rights may be subject to exceptions under applicable law.
To submit a privacy request, contact:
We may request reasonable information to verify your identity before processing your request.
17. Complaints for United Kingdom Customers
If you are located in the United Kingdom and believe that your personal information has been processed unlawfully, you may have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
We encourage you to contact us first so that we have an opportunity to address your concern:
This does not affect your right to contact the relevant supervisory authority.
18. International Data Transfers
Stryde is operated by a United States company, and some of our service providers may operate in countries other than the country where you live.
As a result, your personal information may be transferred to, stored in, or processed in other countries, including the United States.
Where UK or other applicable data protection law requires safeguards for international transfers, we will rely on legally recognized transfer mechanisms or other appropriate safeguards as required.
19. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors including:
- The duration of our relationship with you;
- Order fulfillment requirements;
- Returns and refunds;
- Customer service needs;
- Fraud prevention;
- Accounting obligations;
- Tax requirements;
- Legal obligations;
- Dispute resolution;
- Enforcement of agreements.
When information is no longer required, we may delete, anonymize, or securely archive it as appropriate.
The UK ICO requires privacy information to explain, among other things, how long personal data will be retained or the criteria used to determine retention.
20. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access;
- Loss;
- Misuse;
- Alteration;
- Destruction;
- Unauthorized disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and should not share passwords or login information with unauthorized individuals.
21. Children’s Privacy
Our services are intended for a general audience and are not designed to knowingly collect personal information from children where such collection would be prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact:
We will review the request and take appropriate action where required.
22. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy or security practices of independent third-party websites.
We encourage you to review their privacy policies before providing personal information.
23. Automated Decision-Making and Fraud Prevention
We and our service providers may use automated systems to identify potentially fraudulent or high-risk transactions.
These systems may consider information relating to:
- Transactions;
- Devices;
- Payment activity;
- Order history;
- Network information;
- Other fraud indicators.
Where applicable law provides rights concerning solely automated decisions producing significant legal or similar effects, those rights will be respected.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services;
- Changes to our privacy practices;
- New technologies;
- Legal or regulatory requirements;
- Changes to service providers.
When this policy is updated, the revised version will be published on strydeofficial.co with an updated revision date.
Where required by law, we will provide additional notice regarding material changes.
25. Exercising Your Privacy Rights
To exercise a privacy right available to you under applicable law, contact:
Please include enough information for us to identify and process your request.
We may request additional information where reasonably necessary to verify your identity and protect personal information against unauthorized disclosure.
We will respond within the timeframe required by applicable law.
26. Contact Information
For questions about this Privacy Policy, our privacy practices, or your personal information, contact:
Stryde
Operated by TF Business LLC
c/o Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@strydeofficial.co
Website: strydeofficial.co